Update by user Jul 29, 2017
Original review posted by user Jul 28, 2017
I love Instagc. I have earned ALOT of money using this site.
However it seems the more I earn the harder it gets to redeem. I have submitted a ticket for my points to be unfrozen. I have not gotten a response. This is day 2.
However I have gotten a response about not doing duplicate tickets.....HOW can I get a response for THAT but my INITIAL request be completely ignored. I asked in chat and was told I submitted numerous tickets, which can delay it. ONCE AGAIN ALL THAT CAN BE SEEN AND RESPONDED TO BUT my POINTS being unfrozen is being COMPLETELY IGNORED. I have heard and read several horror stories about if you voice your grievances you will be blocked.
I do NOT want this to happen to me however I would like customer support to do their job.....which is support the customer. I dont know if they are looking for a reason not to credit me or what......
Product or Service Mentioned: Instagc Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $7.
Preferred solution: Deliver product or service ordered.
I didn't like: Poor customer service.