My account has been locked now for almost 48 hours for accidentally using a proxy during the login I had activated for other purposes. This has happened before and they solved it very quickly and 0 problems, but this time they are taking too much time to resolve the issue.
They have replied once really quick to the ticket asking me some info and I gave it to them, but I haven't got a reply in 2 days and it is starting to *** me. The first time it happened they unlocked my account really quick and I almost had no money in balance but this time I had 100$ that is a big effort to get.
I don't want to think badly saying that they discriminate according to the balance when they have to solve any issue but it is what it seems. I had a good perception about instaGC but they have dissapointed me.
This person wrote the review because of poor customer service of a product or service from Instagc. Reviewer claimed that he or she lost $100 and wants Instagc to offer any options to resolve the issue.
The most disappointing in user's experience was having my account locked, being locked out and being banned over a mistake. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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