Instagc Customer Care Reviews and Complaints
Update by user Jul 23, 2018
They finally responded and verified my info. To others who are waiting, it will take around a week. After you send your info for verification, make sure you do not create another support ticket or update your ticket as that will only delay the process.
Original review posted by user Jul 15, 2018I created a new account less than a week ago. Since I am a new user, I needed to obtain instant gift card access. So I created a support ticket. Eventually they needed my ID info with the current date written etc. So I did exactly that and sent it to them. They stated...
- Customer service is poor
Update by user Jul 07, 2018
Verified, thank you guys!
Update by user Jul 06, 2018
And the info I provided were my passport and mail which is valid verification.
Original review posted by user Jul 06, 2018I got enough points for a $25 gift card but when I tried to redeem it I had to show ID verification, so I showed the evidence needed, however it seems the ticket has...
Instagc - Awful
Update by user Aug 29, 2017
Customer support got back to me and resolved the issue right away! There was no monetary lost.
Original review posted by user Aug 29, 2017I hop I'm not accused of fraud since I've been working hard. my ticket number is #226346. I hope i can get back on instagc. Please help me find a solution that doesn't take away from my hardworking. If i get another change i will make sure to keep all information...
Update by user Jul 29, 2017
Original review posted by user Jul 28, 2017I love Instagc. I have earned ALOT of money using this site. However it seems the more I earn the harder it gets to redeem. I have submitted a ticket for my points to be unfrozen. I have not gotten a response. This is day 2. However I have gotten a response about not...
- Poor customer service
Update by user Dec 18, 2016
So I just got a reply from customer service saying that 350 points was taken off my account for not providing correct information which is true and it's in the policy and was given a chance to start making money. I have attached below a picture of the gift card. If you...
- Easy way of making money
- Staff doesnt reply as fast
- Being locked out
- Having attitude from customer service after already being upset
- Easy instant spending money
- Great idea
- Timely payments
- Being banned from chat over private message system
- Mods occasionally give wrong info
- Being banned from chat for over a month now
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