Update by user Mar 14, 2015
I have chat access back since I have earned 800 points like they said.
Update by user Mar 01, 2015
I am NOW BANNED for sharing this on a REVIEW site where we REVIEW problems or even the good stuff.
Original review posted by user Feb 27, 2015
All I asked for was to talk to an Admin because I thought his/her job performance was VERY POOR and I cant even believe they act so stubborn. I don't think this person will actually last very long.
The chat lasted for hours and I sent a new DIFFERENT message and they said duplicate messages are unnecessary... Very nice system, DISGUSTING, HORRIBLE support, and the chat itself is very STUBBORN, RUDE, AND HORRIFIC. I do not recommend EVER talking to support unless it is mandatory.
They don't even give a dat to when the ban will be lifted! This is HORRIFICALLY IRRITATING
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
I liked: Easy instant spending money, Great idea.
I didn't like: Disrespectful treatment, Poor customer service, Having my account locked, Site management.